Masser products are purpose built electronic devices for professional use. Any update, maintenance or repair work should therefore be done by a professional. Our main service is in Rovaniemi, Finland.

Support contact information   Tel. +358 (0)400 904 500   mika.aitta(at)

How to send devices to service

Devices sent to service should be packed carefully. Remember to include a cover letter, where the need for service and return address are mentioned. Our service will contact you if necessary.

If you are outside EU, please contact us before sending the device. We will send to you instructions.

Shipping address

Masser Oy
Norvatie 4
96910 Rovaniemi